Air ambulance, paramedics and fire crew at crash scene in Surrey. Helicopters have extended the reach and reduced response time for parts of B.C. (Black Press Media)

B.C. communities call for changes to ambulance response priorities

Rural regions may lose coverage, firefighters could help

It’s been more than a year since B.C. Emergency Health Services changed its 9-1-1 response system to deal with a rise in non-emergency calls, and some communities are calling for changes.

Several resolutions to this year’s Union of B.C. Municipalities convention raise the issue, with rural communities saying they need to make better use of trained volunteer firefighters and others with emergency first aid training to help sick and injured people more quickly.

B.C. Emergency Health Services brought in the “clinical response model” in May 2018, to give priority to the most urgent medical cases when dispatching paramedics and ambulances. (See video below.) It replaced the previous “if you call, we will come” model, which assumed that every call results in ambulance response and transport to hospital.

BCEHS dispatchers were being burdened by non-emergency calls, such as reporting vehicle accidents with no injuries. The new system also allowed for paramedics to treat and release patients, instead of taking everyone to hospital for assessment.

RELATED: One in five 9-1-1 calls in B.C. are non-emergencies

RELATED: Lost jacket, closed restaurant top worst 9-1-1 calls

Municipalities want more use of alternatives if a call is not subject to immediate response.

“Under the new system, highly trained rural first responders attached to fire departments and rescue societies are being called less frequently to medical incidents in their areas, resulting in pain and suffering and risking patient lives in rural and remote areas where ambulance dispatch may be an hour or more away,” says a resolution from the Central Kootenay Regional District.

Fraser Lake council in northwest B.C. says the new response system has aggravated a long-standing shortage of ambulance paramedics in rural regions.

“B.C. Emergency Health Services’ prioritization model often takes EHS crews from smaller rural communities to provide service to larger communities, based on population,” the Fraser Lake resolution states. “This often leaves rural communities with limited or no emergency health care resources in community, significantly increasing EHS response times.”

The UBCM executive has taken up the issue for its annual convention, Sept. 23-27 in Vancouver, calling for a review of restrictions on when firefighters are called. It cites B.C. Auditor General Carol Bellringer’s report in February 2019, calling for faster response in rural regions.

Rural paramedic service is a chronic problem in B.C., with standby rates their union points out have fallen below the B.C. minimum wage. Paramedics and dispatchers reached a tentative contract settlement in July and members are voting on ratification of the terms, which have not yet been made public.

The issue isn’t restricted to rural regions of B.C. Port Moody council in Metro Vancouver has a resolution directed at the BCEHS policy of declining to call firefighters when an ambulance is 10 minutes or less away from a call.

“Whereas fire rescue staff are well equipped to provide support to first responders, this 10-minute window is a critical period of time and the condition of the patient can be deteriorating or the illness or injury can be more serious than first thought,” the Port Moody resolution states.


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

Just Posted

Two upcoming election forums set for Cranbrook

Voters will soon have some opportunities to hear from candidates running for… Continue reading

City of Kimberley receives CBT funding for Platzl enhancements

Back in the spring, the City of Kimberley applied for the Columbia… Continue reading

McKim school gets rid of microwaves due to increased enrolment

McKim Middle school in Kimberley recently announced that students will no longer… Continue reading

Dynamiters have two home games this weekend

Nelson and Columbia Valley come calling on September 20 and 21

Building resilience to wildfire in Kimberley’s municipal watersheds

A team of researchers are studying how to guide future management of Kimberley’s watersheds

WATCH: The Terry Fox Run in Kimberley

Kimberley community members gather to support cancer research and the Terry Fox Foundation

Vaping-related illness confirmed in Ontario believed to be first in Canada

Middlesex-London Health Unit had no further details about the case — believed to be the first confirmed in Canada

Canadian stars Virtue, Moir say in video they’re ‘stepping away’ from ice dancing

The pair thank fans for their support in an emotional message

Kamloops high school evacuated after receiving threat

Police have not released any further details into what the threat includes

Woman held at gunpoint during carjacking in UBC parkade

University RCMP say the vehicle is still missing, and two suspects are at large

VIDEO: Angry B.C. cyclist starts shaming dangerous drivers online

‘You motorists deserve all your costs and misery’

‘Time to take action:’ Children advocates call for national youth suicide strategy

Council wants Ottawa to make reporting of suicides and attempted suicides mandatory for data collection

Canadian inflation decelerates to 1.9% as gas prices weaken

August was the sixth straight month that price growth was 1.9 per cent or higher

Defense says burden of proof not met in double murder case against Victoria father

Closing statements begin in trial for man accused of killing daughters Christmas 2017

Most Read