WestJet

The Kelowna International Airport experienced many delays and cancellations over the holidays because of weather conditions. (Brittany Webster/Capital News)

The lost luggage saga: Kelowna visitor’s bag still missing 16 days later

WestJet hasn’t been able to give a straightforward answer on where the bag is

 

The Kelowna airport is full of passengers hoping to get to their destination for the holiday season. (Jacqueline Gelineau/Capital News)

‘I’m just a number, not a person’: Kelowna traveller re-routed and stranded in Victoria

Cam Lainchbury was told that WestJet does not have enough pilots qualified to fly in poor weather

 

Salmon Arm resident Tim Kubash said a lack of staffing contributed to him being prevented from boarding his WestJet flight home from Victoria on Dec. 3, 2022. (Tim Kubash/Facebook)

Salmon Arm man kept from boarding WestJet flight due to battery in wheelchair

Incident took place on International Day of Persons with Disabilities

 

Passengers walk at Calgary International Airport in Calgary, Alta., Wednesday, Aug. 31, 2022. THE CANADIAN PRESS/Jeff McIntosh
Passengers walk at Calgary International Airport in Calgary, Alta., Wednesday, Aug. 31, 2022. THE CANADIAN PRESS/Jeff McIntosh
(@jhodyharper / Instagram)

Kelowna residents claim racism, sue Swoop airline after being kicked off flight

A couple is suing Swoop after being escorted off the low-cost flight

(@jhodyharper / Instagram)
A Sunwing aircraft is parked at Montreal Trudeau airport in Montreal on Wednesday, March 2, 2022. Unifor says the Canadian government should block the WestJet Group’s takeover of Sunwing Airlines Inc. unless it can guarantee job creation and investments in workers. THE CANADIAN PRESS/Paul Chiasson

Unifor pushes for job guarantees in federal review of Westjet’s takeover of Sunwing

Union concerned acquisition will create lower wages, job instability

A Sunwing aircraft is parked at Montreal Trudeau airport in Montreal on Wednesday, March 2, 2022. Unifor says the Canadian government should block the WestJet Group’s takeover of Sunwing Airlines Inc. unless it can guarantee job creation and investments in workers. THE CANADIAN PRESS/Paul Chiasson
A B.C. Appeals Court Justice has dismissed a class-action lawsuit against WestJet over a company policy requiring certain travel credits to expire after one year. (WestJet Photo)

Flyer beware: B.C. court dismisses lawsuit against WestJet over expired flight credits

Flight credits, unlike prepaid gift cards, can expire Justice Patrice Abrioux ruled

A B.C. Appeals Court Justice has dismissed a class-action lawsuit against WestJet over a company policy requiring certain travel credits to expire after one year. (WestJet Photo)
The Transportation Safety Board of Canada identified snow as a contributing factor in an incident at the Northwest Regional Airport Jan 31, 2020 that resulted in the collapse of a WestJet aircraft’s nose landing gear. (Northwest Regional Airport/Transportation Safety Board of Canada)

Snowy conditions main factor in landing gear collapse at northwest B.C. airport: TSB

Jan. 31, 2020 incident resulted in substantial damage to plane, temporary closure of Terrace airport

The Transportation Safety Board of Canada identified snow as a contributing factor in an incident at the Northwest Regional Airport Jan 31, 2020 that resulted in the collapse of a WestJet aircraft’s nose landing gear. (Northwest Regional Airport/Transportation Safety Board of Canada)
A ground worker wearing a face mask to curb the spread of COVID-19 unloads lobsters from a WestJet Airlines flight at Vancouver International Airport. THE CANADIAN PRESS/Darryl Dyck

More than 500 WestJet employees unionize in Vancouver and Calgary

Workers said a change in workplace culture after the airline’s sale was a big part of the organization efforts

A ground worker wearing a face mask to curb the spread of COVID-19 unloads lobsters from a WestJet Airlines flight at Vancouver International Airport. THE CANADIAN PRESS/Darryl Dyck
Grounded WestJet Boeing 737 Max aircrafts are shown at the airline’s facilities in Calgary, Alta., Tuesday, May 7, 2019. WestJet says it will extend its temporary suspension of international sun flights to destinations in Mexico and the Caribbean until June 4. THE CANADIAN PRESS/Jeff McIntosh

WestJet extends temporary suspension of international sun flights until June

CEO expects government policy to change as more Canadians become vaccinated

Grounded WestJet Boeing 737 Max aircrafts are shown at the airline’s facilities in Calgary, Alta., Tuesday, May 7, 2019. WestJet says it will extend its temporary suspension of international sun flights to destinations in Mexico and the Caribbean until June 4. THE CANADIAN PRESS/Jeff McIntosh
A ground worker approaches a WestJet Airlines Boeing 737 Max aircraft after it arrived at Vancouver International Airport in Richmond, B.C., on Thursday, January 21, 2021. THE CANADIAN PRESS/Darryl Dyck
A ground worker approaches a WestJet Airlines Boeing 737 Max aircraft after it arrived at Vancouver International Airport in Richmond, B.C., on Thursday, January 21, 2021. THE CANADIAN PRESS/Darryl Dyck
A WestJet Airlines Boeing 737 Max aircraft taxis to a gate after arriving at Vancouver International Airport in Richmond, B.C., Thursday, Jan. 21, 2021. WestJet Airlines Ltd. says it has cancelled orders for 15 Boeing 737 Max aircraft amid an industry-wide downturn. THE CANADIAN PRESS/Darryl Dyck

WestJet cancels orders for 15 Boeing 737 Max planes as industry struggles

WestJet has 27 Max aircraft remaining on order, the company says

A WestJet Airlines Boeing 737 Max aircraft taxis to a gate after arriving at Vancouver International Airport in Richmond, B.C., Thursday, Jan. 21, 2021. WestJet Airlines Ltd. says it has cancelled orders for 15 Boeing 737 Max aircraft amid an industry-wide downturn. THE CANADIAN PRESS/Darryl Dyck
A worker carrying a disinfectant sprayer walks past a WestJet Airlines Boeing 737-800 aircraft, after cleaning another plane at Vancouver International Airport, in Richmond, B.C., on Thursday, January 21, 2021. THE CANADIAN PRESS/Darryl Dyck

WestJet to lay off undisclosed number of pilots amid labour negotiations

Airlines have been in negotiations with feds for months about a sector-specific aid package

A worker carrying a disinfectant sprayer walks past a WestJet Airlines Boeing 737-800 aircraft, after cleaning another plane at Vancouver International Airport, in Richmond, B.C., on Thursday, January 21, 2021. THE CANADIAN PRESS/Darryl Dyck
Grounded WestJet Boeing 737 Max aircraft are shown at the airline’s facilities in Calgary, Alta., Tuesday, May 7, 2019. WestJet will operate the first commercial Boeing 737 Max flight in Canada today since the aircraft was grounded in 2019 following two deadly crashes. THE CANADIAN PRESS/Jeff McIntosh

Passengers unfazed as WestJet returns Boeing 737 Max to service on Vancouver flight

After a lengthy review process, Transport Canada cleared the plane to return to Canadian airspace

Grounded WestJet Boeing 737 Max aircraft are shown at the airline’s facilities in Calgary, Alta., Tuesday, May 7, 2019. WestJet will operate the first commercial Boeing 737 Max flight in Canada today since the aircraft was grounded in 2019 following two deadly crashes. THE CANADIAN PRESS/Jeff McIntosh
WestJet Boeing 737 Max aircraft are shown at the airline’s facilities in Calgary, Alta., Tuesday, May 7, 2019..WestJet says that tomorrow it will operate the first commercial flight of the Boeing 737 MAX since the aircraft was cleared to fly again in Canadian airspace. THE CANADIAN PRESS/Jeff McIntosh

WestJet’s 737 Max to be first to return to Canadian skies after global grounding

Max pilots will be required to undergo additional training in flight simulators

WestJet Boeing 737 Max aircraft are shown at the airline’s facilities in Calgary, Alta., Tuesday, May 7, 2019..WestJet says that tomorrow it will operate the first commercial flight of the Boeing 737 MAX since the aircraft was cleared to fly again in Canadian airspace. THE CANADIAN PRESS/Jeff McIntosh
A woman walks through check in at WestJet at Pearson International airport during the COVID-19 pandemic in Toronto on Wednesday, Oct. 14, 2020. THE CANADIAN PRESS/Nathan Denette

Strong support for pre-flight COVID testing ahead of upcoming WestJet trial: YVR

Airport is partnering with UBC, which is helping choose the method of pre-flight testing

A woman walks through check in at WestJet at Pearson International airport during the COVID-19 pandemic in Toronto on Wednesday, Oct. 14, 2020. THE CANADIAN PRESS/Nathan Denette
People check in at WestJet at Pearson International airport during the COVID-19 pandemic in Toronto on Wednesday, Oct. 14, 2020. Westjet has announced that it will be laying off staff and cutting flights to some cities in Atlantic Canada. THE CANADIAN PRESS/Nathan Denette
People check in at WestJet at Pearson International airport during the COVID-19 pandemic in Toronto on Wednesday, Oct. 14, 2020. Westjet has announced that it will be laying off staff and cutting flights to some cities in Atlantic Canada. THE CANADIAN PRESS/Nathan Denette
WestJet says it is indefinitely suspending operations to several east coast cities, as well as suspending operations between Toronto and Quebec City. A WestJet flight from Calgary arrives at Halifax Stanfield International Airport in Enfield, N.S. on Monday, July 6, 2020. THE CANADIAN PRESS/Andrew Vaughan

WestJet cutting flights to Atlantic Canada, laying off staff

The airline is also suspending operations between Toronto and Quebec City

WestJet says it is indefinitely suspending operations to several east coast cities, as well as suspending operations between Toronto and Quebec City. A WestJet flight from Calgary arrives at Halifax Stanfield International Airport in Enfield, N.S. on Monday, July 6, 2020. THE CANADIAN PRESS/Andrew Vaughan
A WestJet flight from Calgary arrives at Halifax Stanfield International Airport in Enfield, N.S., Monday, July 6, 2020. WestJet Airlines Ltd. is now offering refunds to customers with European flights that it cancelled due to the COVID-19 pandemic. THE CANADIAN PRESS/Andrew Vaughan

WestJet offers refunds to passengers with cancelled European flights

WestJet is contacting guests with eligible flights who had already accepted travel credit

A WestJet flight from Calgary arrives at Halifax Stanfield International Airport in Enfield, N.S., Monday, July 6, 2020. WestJet Airlines Ltd. is now offering refunds to customers with European flights that it cancelled due to the COVID-19 pandemic. THE CANADIAN PRESS/Andrew Vaughan
A passenger uses an Air Canada self service check-in kiosk at Montreal-Trudeau International Airport in Montreal, on Friday, July 31, 2020. THE CANADIAN PRESS/Paul Chiasson

Airlines dispute Dr. Henry’s claim they ‘very rarely’ give accurate COVID contact tracing info

Air Canada, WestJet say they provide names and contact information

A passenger uses an Air Canada self service check-in kiosk at Montreal-Trudeau International Airport in Montreal, on Friday, July 31, 2020. THE CANADIAN PRESS/Paul Chiasson
Pop-up banner image